Refunds, Returns and Exchanges are not accepted.
ALL SALES ARE FINAL.
Your satisfaction matters! However, due to the business being a one-person operation, returns cannot be offered at this time.
It is recommended you ensure that you have the correct sizes before checking out. Please reach out to info@christinaivelisse.com for answers to questions on sizing, etc.
This policy applies to all items in the shop, purchased both online and in-person.
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Defective Products:
If you received a damaged or defective product, please contact the shop immediately within 7 days from the date of delivery. This is the only exception where a refund could be administered. A replacement or refund will be arranged after verification of defect. It may be required that you provide photos of the damaged or defective product to process the refund or replacement. Send inquiries to info@christinaivelisse.com
Minor variations between print color and the coloring of the artwork visible on your screen do not qualify an item as defective or damaged. Please see info drop down on color accuracy.
DIMENSIONS:
Sizing options in the drop down menu indicate the paper dimensions of the art print - not the dimensions of the printed image in the center.
Dimensions in centimeters are approximations of their length in inches. Due to cutting, dimensions may be slightly +/- and not exact.
BORDERS:
Vertical / Horizontal Prints
All paper sizes 11 ✕ 14 inches and below include a standard 1” thick white border all around.
Square Prints
All paper sizes 12 ✕ 12 inches and below include a standard 1” thick white border all around.
COLOR ACCURACY:
Please allow for some color variation between the on-screen product image and the physical art print. Giclée printing is one of the most advanced in captured a wide color range, but does not encapsulate the millions of colors that electronic screens can produce.
These prints are proofed a multitude of rounds to get the best color match possible.
PRINT QUALITY:
All prints sold here are high-resolution giclée art prints. Giclée printing provides an expanded color range, a higher resolution and better quality than standard CMYK prints.
My open-edition giclée prints are produced on acid-free, 230gsm archival paper. Smooth textured, matte white and included with a digitally printed signature at the bottom border.
Manufactured to meet the Fine Art Trade Guild's standards for pH and lightfastness.
Art Print Specifications
It is recommended to wait for your art print to arrive before purchasing a custom frame/mat.
Please reference the guide below simply for suggestions - This shop is not liable for framing or matting errors/discrepancies. It is advised that you do your own research for framing/matboard sizing.
Most of the art prints offered in my shop come in standard American frame sizes.
A few (some of the larger sizes) might require a custom framing solution, or/and a custom mat to be made for the frame if a matboard is desired. If this is the case, consult a local framing specialist for exactly what mat size you will need for your print.
8 ✕ 10 inches — Use an 8x10” frame without a matboard, or an 11x14” frame with a matboard. (Recommended matboard opening: 7½ x 9½ inches).
11 ✕ 14 inches — Use an 11x14” frame without a matboard, or a 16x20” frame with a matboard. (Recommended matboard opening: 10½ x 13½ inches).
16 ✕ 20 inches — Use a 16x20” frame without a matboard, or a 20x24” frame with a matboard. (Recommended matboard opening: 15½ x 19½ inches).
20 ✕ 24 inches — Use a 20x24” frame without a matboard - or a custom-made larger sized frame with a custom-made matboard. (Recommended matboard opening: 19½ x 23½ inches).
24 ✕ 30 inches — Use a 24x30” frame without a matboard - or a custom-made larger sized frame with a custom-made matboard. (Recommended matboard opening: 23½ x 29½ inches).
8 ✕ 8 inches — Use an 8x8” frame without a matboard. Or use a larger sized square frame with a mat fit to an 8x8" print. Ex. 11”, 12”, and even 14” square frames may come with mats that fit 8x8” prints. (Recommended matboard opening: 7½ x 7½ inches).
10 ✕ 10 inches — Use a 10x10” frame without a matboard. Or use a larger sized square frame with a mat fit to a 10x10” print. Ex. 12" or 14” square frames may come with mats that fit 10x10” prints. (Recommended matboard opening: 9½ x 9½ inches).
12 ✕ 12 inches — Use a 12x12” frame without a matboard. Or use a larger sized square frame with a mat fit to a 12x12” print. Ex. 14” and 16” square frames may come with mats that fit 12x12” prints. (Recommended matboard opening: 11½ x 11½ inches).
16 ✕ 16 inches — Use a 16x16” frame without a matboard. Or use a larger sized square frame with a mat fit to a 16x16” print. At this print size, a custom-made mat might be needed. (Recommended matboard opening: 15½ x 15½ inches).
20 ✕ 20 inches — Use a 20x20” frame without a matboard. Or use a larger sized square frame with a mat fit to a 20x20” print. At this print size, a custom-made mat might be needed. (Recommended matboard opening: 19½ x 19½ inches).
24 ✕ 24 inches — Use a 24x24” frame without a matboard. Or use a larger sized square frame with a mat fit to a 24x24” print. At this print size, a custom-made mat might be needed. (Recommended matboard opening: 23½ x 23½ inches).
30 ✕ 30 inches — Use a 30x30” frame without a matboard. Or use a larger sized square frame with a mat fit to a 30x30” print. At this print size, a custom-made mat might be needed. (Recommended matboard opening: 29½ x 29½ inches).
Frame / Matboard Guide for Art Prints
Store Policies and Terms
If you have questions that weren't answered here, please reach out via the contact page: